Money Back Guarantee

If you would like to return your product/s, you have seven working days after receiving your recliner to do so. To qualify for our money back guarantee, your recliner must still be in its original packaging.

To log a return, click here and select “Returns” in the “enquire about” section. Alternatively, you can log your return on the Contact Us section of the website. Our customer care team will respond to you within 24 hours to make suitable arrangements with you for the return of your products.

For more information, see our Ts&Cs here

Other specific guarantees are as follows:

Guarantee

on the recliner
mechanism

Guarantee

on the frame

Guarantee

on workmanship,
stitching and foam

Workmanship, construction, and all raw materials used for repairs are included in the guarantee, with factory faults being repaired at no cost to you. However, this guarantee does not include:

• Fair wear and tear • Coverings of any type

If you need us to repair or re-cover your lounge suite, please be aware that the fabrics used may be of a different dye lot to those used to produce your suite originally, so the colours may not be identical.