Reclineronline Survey

Name *

First

Last

Email *

1. Where did you hear about Reclineronline? *

2. Please rate your shopping experience on our website. *

	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree
Ease of use	Ease of use Strongly Disagree	Ease of use Disagree	Ease of use Neutral	Ease of use Agree	Ease of use Strongly Agree
Product range	Product range Strongly Disagree	Product range Disagree	Product range Neutral	Product range Agree	Product range Strongly Agree
Payment options	Payment options Strongly Disagree	Payment options Disagree	Payment options Neutral	Payment options Agree	Payment options Strongly Agree

3. Please rate your aftersales experience. *

	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree
Did we keep you updated?	Did we keep you updated? Strongly Disagree	Did we keep you updated? Disagree	Did we keep you updated? Neutral	Did we keep you updated? Agree	Did we keep you updated? Strongly Agree
Friendliness	Friendliness Strongly Disagree	Friendliness Disagree	Friendliness Neutral	Friendliness Agree	Friendliness Strongly Agree
Professionalism	Professionalism Strongly Disagree	Professionalism Disagree	Professionalism Neutral	Professionalism Agree	Professionalism Strongly Agree

4. Please rate your delivery experience. *

	Strongly Disagree	Disagree	Neutral	Agree	Strongly Agree
Did we communicate with you before the delivery?	Did we communicate with you before the delivery? Strongly Disagree	Did we communicate with you before the delivery? Disagree	Did we communicate with you before the delivery? Neutral	Did we communicate with you before the delivery? Agree	Did we communicate with you before the delivery? Strongly Agree
Was your order delivered on time?	Was your order delivered on time? Strongly Disagree	Was your order delivered on time? Disagree	Was your order delivered on time? Neutral	Was your order delivered on time? Agree	Was your order delivered on time? Strongly Agree
Did we remove all packaging and leave your home clean and neat?	Did we remove all packaging and leave your home clean and neat? Strongly Disagree	Did we remove all packaging and leave your home clean and neat? Disagree	Did we remove all packaging and leave your home clean and neat? Neutral	Did we remove all packaging and leave your home clean and neat? Agree	Did we remove all packaging and leave your home clean and neat? Strongly Agree

5. On a scale of 0-10, how likely are you to refer us to a friend or family member? *

Not at all Likely Extremely Likely
0	1	2	3	4	5	6	7	8	9	10

6. Please rate your overall experience. *

Refer up to 5 friends and receive a coffee voucher.

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